MELIA MADRID SERRANO, Madrid – A Smart Stay in the City
About the Hotel
Rooms & Suites
Meliá Madrid Serrano offers rooms ranging from 20 to 50 m², with options like Premium, Supreme, and The Level categories. Rooms include queen-size or twin beds, rainfall showers, Nespresso machines, and Chromecast-enabled TVs. The Level rooms add access to a private lounge with snacks and drinks. Family and connecting rooms are available, some with sofa beds and views of Diego de León or Claudio Coello streets.
Dining Options
The Arado Restaurant serves all-day dining with Spanish dishes like pork with black garlic, prepared in an open kitchen. Breakfast is à la carte for The Level guests. The Level Lounge offers tapas, drinks, and a private terrace. The hotel is near Salamanca district restaurants, including traditional and haute cuisine options.
Leisure & Facilities
The hotel has a rooftop pool, a 24-hour gym, and 11 meeting rooms for up to 300 people. The Level Lounge includes a work area with Wi-Fi. Nearby attractions include the Prado Museum, Reina Sofía, and Thyssen-Bornemisza, home to Picasso's Guernica and Velázquez's The Maids of Honour.
Location & Transport
Located in Madrid's Salamanca district, the hotel is 200 meters from Rubén Darío Metro Station (Line 5), with direct access to the city center in 10 minutes. Nearby landmarks include Gran Via (2.5 km), Plaza de Cibeles (2 km), and Museo Sorolla (0.5 km).
Services
Services include 24-hour reception, turndown service, and one free garment ironing per stay. The Level guests get flexible check-in/out, a private lounge, and a rooftop terrace. Meeting rooms feature natural light and AV equipment. The hotel offers luggage storage, currency exchange, and room service.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Public Bath
Room features
- Free Wi-Fi in rooms
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
Staying here was a mixed experience. The rooms, although modernistic, lacked windows and were not soundproof, making it difficult to relax without disturbances. On the bright side, the location was perfect for exploring the city and accessing various amenities.
I had a pleasant stay at the hotel. The rooms were comfortable and well-equipped, but I found the noise from the main street a bit bothersome. The service was fantastic overall, although there were some mixed experiences. The location was relatively good, close to shopping areas, but a bit noisy due to traffic. The dining options were good with a variety of choices. The facilities met my needs but could use some improvements.
My stay at the hotel offered a mix of positives and negatives. The rooms, although on the smaller side with a noisy street view, were clean, and the breakfast was decent. However, the cigarette smoke smell was overwhelming and the noise from the street was bothersome.
The Melia Galgos in Madrid offers cozy rooms that are a little smaller but clean and tidy, especially on the higher floors. The service, while attentive to repeat guests, may tend to overlook non-'business' customers at times. The location is excellent, close to many shops and restaurants, although noisy on Saturdays. The dining experience is satisfying, with a joyful variety of breakfast foods. The hotel facilities are well-maintained, providing a pleasant stay overall with some minor drawbacks.
The single rooms lacked clear windows and faced an internal shaft, but the hotel was elegantly decorated with modern chandeliers. The rooms needed maintenance with marked walls and lacking sockets. Service was professional and welcoming, and the location, though not central, offered a quiet retreat with a 70s cozy feel.
The hotel offers spacious and comfortable rooms, though more traditionally European in size. The service is adequate, but not as friendly as expected. The location is convenient with easy access to buses and nearby attractions. The dining options provide good variety but may not meet all expectations.
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